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| Subject: | Waste Toner |
| Question: | What do we do with the waste toner from my machine? |
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| Answer: | The waste toner collector bottle is located differently on every machine so please see either your Owners Manual or the FAQ directions for your machine listed elsewhere here. You can safely dispose the entire bottle in your trash and replace the bottle with a new one which you can order from our Customer Interaction Center. |
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| Subject: | Waste Toner |
| Question: | Where is the Waste Toner Bottle on my Sharp Copier? |
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| Answer: | 1. AR250/287/407/505: Push in back right door to open, container is there.
2. AR650: Right side door, lower right hand corner, undo screw, open door, container is there.
3. SF2022/2025/2027/2030/2035/2040/2530/2540: If you are standing at the machine, the door where your right knee is had the container.
4. SD2052: Lower right side of machine. You may have to detach the finisher first.
5. SD2060: Back left corner door
6. SD2260: Standing at machine, left side rear door. Finisher may have to be detached. Open door by pushing it in.
7. SD3062: Door on left side of machine
8. SF7300: Open front door, lift green lever, container will be right there. |
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| Subject: | Machine Performance |
| Question: | How do seasonal changes affect the performance of my machine? |
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| Answer: | Changes in temperature and humidity will affect your paper supply the most; keep any open reams of paper in a sealed enclosure until needed. |
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| Subject: | Transferring Supplies |
| Question: | Will the supplies from my last machine work in my new copier/fax/printer? |
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| Answer: | Most likely No, but check with our Customer Interaction Center to be sure. |
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| Subject: | Empty Cartridges |
| Question: | What do I do with the empty toner cartridge after I added toner to my machine? |
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| Answer: | At this time, it is not cost effective to reclaim the empty cartridges so you can simply discard them. |
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| Subject: | Developer vs. Toner |
| Question: | What is the difference between developer and toner? |
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| Answer: | Both toner and developer are usually required in all copiers. Toner is something that the customer adds as needed when the “toner light” comes on. Developer is something that is changed, not added by a technician when the “call for maintenance” light comes on. Developer is much heavier than toner because it is a mix of toner and magnetic iron particles. |
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| Subject: | Supplies Requests |
| Question: | Why do you always ask me my equipment ID number even though I tell you what specific supplies I need? |
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| Answer: | Not only do we want to be sure we send you the correct supplies for your machine, we also want to be sure we send them to the correct location. Your equipment ID number tells us specifically which machine you need supplies for and your exact address. In addition, over the last year we began a process of linking your supplies to your machine so eventually we will know exactly when you need additional supplies even before you do. |
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| Subject: | Toner for Sharp Fax Machine |
| Question: | I just added toner to my Sharp fax machine and now it still says to add toner. Why? |
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| Answer: | In addition to actually adding the toner, you also need to clear the toner counter. If you have a FO-2950 Series Fax, hit the FUNCTION key, then 9, then #, and # again. The machine should now say, “Clear Toner Count”, Press the START key. If you have a FO-5800 Series fax do the following: Flip up the plastic piece above the Number Keys, Hit the Life (V) key, Hit the #2 (Drum Life=#3), Then press START. |
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| Subject: | Material Safety Data Sheets |
| Question: | Where can I get Material Safety Data Sheets (MSDS) for my copier/printer/fax supplies? |
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| Answer: | See the links below for your respective manufacturer.
Additional Sharp FAQ’s
Additional Kyocra information - Kyocera Support Wizard
Additional Muratec information
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| Subject: | Emptying Waste Toner |
| Question: | How do I empty waste toner? |
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| Answer: | AR250/287/407/505:
Push in back right door to open, container is right there. AR650: Right side door, lower right hand corner, undo screw, open door. Container is right there.
SF2022/2025/2027/2030/2035/2040/2530/2540: If you’re standing at machine, door where right knee is.
SD2052: Lower right side of machine. Customer may have to detach finisher first.
SD2060: Back left corner door.
SD2260: Standing at machine, left side rear door. Finisher may have to be detached. Open door by pushing it in.
SD3062: Door on left side of machine.
SF7300: Open front door, lift green lever, container will be right there. |
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