Digital Copiers and Printers 
Analog Copiers 
Facsimiles

With guaranteed one hour phone response time from your initial service call, our technicians will assess the problem and arrive at your site within four hours.  Their vehicles contain stock that is sure to fix problem on the first call!

F.A.S.T., R.E.D., My Sharp….What are these?

F.A.S.T. is Sharp’s Facsimile Automated Service Technology. DocuSource links to your Sharp Fax Machine and continually monitors the operation of the device and notifies us directly of any problems. Usually even before you are aware of them. For a complete listing of all the benefits to you of F.A.S.T., download the brochure right here.  This is a free service to our Sharp Fax customers!

R.E.D. is Sharp’s Remote Email Diagnostics. Similar to what F.A.S.T. does for your Sharp Fax, R.E.D. does for your digital Sharp Copier. Whenever it detects any problem, it sends an Email to DocuSource notifying us of a problem.

My Sharp is the newest customer support innovation from Sharp. With My Sharp you get your own personalized web page customized for you. We include the Sharp machines you have and you can visit the site for an on line demo of all the features of your machine and its’ accessories. This is a great resource for training your new employees. See how to add toner, use the scan feature, etc. For more info, download the Sharp PDF, My Sharp, A Customer Support Innovation With A Personal Touch.

Device Drivers:

Kyocera Device Driver
Sharp Device Driver 
Muratec Device Driver  

Want to learn how you can start utilizing these exciting features today?  Call or email the DocuSource Customer Interaction Center (CIC) today.

 

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